Privacy Policy
Effective Date: 02-02-2026
Last Updated: 02-02-2026
This Privacy Policy describes how HealthySkinSD.com (the “Site”) collects, uses, and shares information when you visit the Site, submit a form, book an appointment request, sign up for updates, or otherwise communicate with us online. “We,” “us,” and “our” refers to the practice operating this Site (the “Practice”).
1) Website Privacy vs. Medical Privacy (Important)
This Privacy Policy applies to information collected through the Site and online communications.
If you become a patient, the privacy of your medical information may also be governed by applicable medical privacy laws, including HIPAA, and you may receive a separate Notice of Privacy Practices describing how protected health information (“PHI”) is used and disclosed in clinical settings.
Please do not submit highly sensitive medical information through general website forms or standard email/text. If you do, you acknowledge those communications may not be fully secure.
2) Information We Collect
We may collect the following types of information:
A. Information you provide
Name, email address, phone number
Appointment request details (such as preferred times and general reason for visit)
Messages you send through forms, chat, email, or text
Any other information you choose to provide
B. Information collected automatically
When you use the Site, we may automatically collect:
IP address and approximate location (derived from IP)
Device and browser type, operating system
Pages viewed, clicks, time on page, and referring/exit pages
Cookie identifiers and similar online identifiers
C. Information from third parties
We may receive information from vendors that support the Site (e.g., website hosting, scheduling/booking providers, analytics, advertising, payment processing, email/SMS providers).
3) How We Use Information
We use information to:
Respond to inquiries and appointment requests
Provide, operate, and improve the Site
Communicate with you about your request, appointment, or services
Send confirmations, reminders, and administrative messages
Send marketing messages only if you opt in (you can opt out anytime)
Understand Site performance and improve content
Maintain safety, prevent fraud, and protect our rights
Comply with legal obligations
4) Text Messages, Calls, and Email
If you provide your phone number or email, you authorize us to contact you for service-related purposes (such as responding to your inquiry and appointment communications).
SMS/Text Messaging
Message and data rates may apply.
Message frequency varies.
You can opt out at any time by replying STOP (or following the opt-out instructions provided).
Standard SMS may not be encrypted. Please avoid sending sensitive medical information by text.
Email
Email is not always secure. Please avoid sending highly sensitive information unless we provide a secure method.
5) Cookies, Analytics, and Advertising
We may use cookies and similar technologies to make the Site work properly and to understand how visitors use the Site.
We may also use analytics and advertising tools that help measure performance and improve our marketing (for example, measuring which pages are visited or whether a form was submitted). These tools may collect information such as your IP address, device identifiers, and browsing activity on the Site.
You can control cookies through your browser settings. Disabling cookies may affect Site functionality.
6) How We Share Information
We do not sell your personal information in exchange for money.
We may share information as follows:
A. Service providers
We share information with trusted vendors who help us run the Site and provide services (e.g., hosting, analytics, scheduling, payment processors, email/SMS providers). They may access information only as needed to perform services for us.
B. Legal and safety
We may share information if required by law or if we believe disclosure is necessary to protect rights, safety, and security (including investigating fraud or responding to lawful requests).
C. Business changes
If the Practice is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to appropriate confidentiality protections.
D. With your direction
We may share information when you request, direct, or consent to the sharing.
7) Data Security
We use reasonable safeguards designed to protect information collected through the Site. However, no system can be guaranteed 100% secure. You use the Site at your own risk.
8) Data Retention
We keep information for as long as reasonably necessary for the purposes described in this Policy, unless a longer retention period is required or permitted by law.
9) Your Choices
Marketing Opt-Out
Email: click “unsubscribe” in the email (if available).
Text: reply STOP.
Updating Your Information
You may contact us to request updates or corrections to information you’ve provided.
10) California Privacy Rights (If You Live in California)
California residents may have rights to request information about how we collect and use personal information, and to request access, deletion, or correction of certain personal information, subject to legal exceptions.
To submit a request, contact us using the information in Section 13. We may need to verify your identity before completing your request.
11) Children’s Privacy
The Site is not intended for children under 13 and we do not knowingly collect personal information from children under 13 through the Site.
12) Third-Party Links
The Site may contain links to third-party sites. We are not responsible for the privacy practices of third parties. Review their policies before providing information.
13) Contact Us
Questions or requests about this Privacy Policy can be sent to:
info@healthyskinsd.com